Cotton Custom Homes remodeled our kitchen in March, 2016. We knew Bill personally, and received positive referrals from his customers. We had never renovated any part of our home before, and were anxious about the process, but Bill put our minds at ease, and he delivered. From the beginning, there was good communication from him and the project manager, Tim. The work was done on schedule. Best of all, it came out beautifully. Bill has excellent subcontractors, who arrived on time, did what they had promised, and cleaned up before they left. This was a full kitchen remodel: Bill’s team replaced the cabinets and countertops, painted, and added a tile backsplash that set the room apart. The next room we update in our 1988 home will be remodeled by Cotton Custom Homes.
My husband and I had never built a house before, but through good fortune, contacted Bill Cotton to build a custom multi-generational home to meet our dynamic long term needs. Because we had heard so many horror stories about the home building process, we were extremely cautious and skeptical. However, Bill, Tim and Anita have earned our trust and respect. Everyone throughout the project was responsive, honest, helpful and sincere. It truly felt like a collaborative process and that we were included as part of the team. Our new home is magnificent and has many basics that other builders consider upgrades (wainscoting, custom carpentry, energy efficient rating, etc).
The Cotton team managed the scheduling and various crews very well – most everyday someone was working on something at the job site with little idle time. There were no unexpected additional costs, our home was finished on schedule and has exceeded our expectations. This is how building a new home should be.
“We have worked with several builders in the past; however, no other builder that we’ve worked with is as professional as Cotton Custom Homes. We met with Bill and his team several times throughout the building process, and we always left those meetings with a peace of mind that our home would be built to the highest standards of quality. Bill and his team are responsive and timely communicators. They went above and beyond our expectations in both the quality of the build and customer service.
We cannot say enough wonderful things about our experience with Cotton Custom Homes!”
“We had already interviewed several builders before we met with Bill Cotton. We knew immediately that he was the right builder for us. We were impressed with his honesty, attention to detail, full transparency on the budget, and just a downright personable guy. Our home was completed on-time, on budget and is a BEAUTY. Everyone who is part of Bill’s team (Tim, Anita, Jason, Dan)….all first-class people. We feel blessed that Cotton Custom Homes built our house.”
“Building a home is a significant and daunting endeavor. A Home-building Contractor serves as the guide through this adventure. It is therefore paramount to have a home-builder that is Trust-Worthy and Competent. Bill Cotton, and the entire Cotton Custom Home Team, are exactly that! We feel so fortunate to have found Cotton Custom homes, not by coincidence, but by a well-deserved referral. Cotton Custom homes converted 3 years of planning and blueprints we provided them into our dream home. Every detail, every feature was handled with utmost attention and Care. There were no surprises, no hidden fees, and no mistakes found at the completion of the project. We were able to finish our home “on-time” and “under-budget”! I would not hesitate one second to recommended Cotton Custom homes to any of my friends or family.”
“We wanted to extend a huge thank you to Bill Cotton and his crew at Cotton Custom Homes in Apex NC. After interviewing 9 builders we picked Cotton Homes based on client reviews, industry experience and professional process. Bill has the ability to listen and understand your desires and scope that into a realistic budget. It isn’t everyday that people get a chance to build their home. It is a big undertaking both mentally and financially so selecting a builder can be risky. Building with Cotton Custom Homes was a delightful experience as Bill kept us on budget, offered key feature ideas and managed the project with his online software. After our build was over and our keys handed to us, we both said “we could do this again” with Bill by our side. Alas we are here to stay. Love our home, the process and the people we met through Bill along the way. Thank you from the bottom of our hearts.”
“We moved from Maryland to Apex and by chance happened to find Bill after looking at many homes in other developments that we were not impressed by. After touring several homes that Bill had built and speaking with the homeowners, we knew that we had found the right builder. The attention to detail, quality of materials, delivery before scheduled completion and excellent communication between Bill and ourselves added to our overall satisfaction. Bill kept us up to date on the construction process, answered all our concerns in a timely manner, and assisted us in choosing the materials that went into our home.”
“My husband and I had been searching for a location to build our new home. When we finally decided on Villages of Apex it was in part due to the style of homes. I loved the fact that they weren’t all “cookie cutter” and having custom builders gave it that individual uniqueness. I knew I found our builder when all the homes that stuck out for me were all built by Bill Cotton and after meeting him, it was obvious that we had struck GOLD!! We were hesitant to build again after a negative building experience with our first home and knowing we would have to do this from long distance while our son finished out school added to our concern. From day one though, Bill and his superb team made us feel at ease. Excellent communication throughout and any questions were answered in a timely manner. His attention to detail showed in every room. We always felt a part of the whole process and at the end of it all were given the keys to a beautiful home that we couldn’t be more proud of. We don’t just consider Bill Cotton our builder; we are honored to consider him our friend.”
~ Jen and Tony
“The thing that comes to mind is Integrity and painstaking devotion to quality workmanship. From the time I first met Bill while the house was still in mid production I knew that Bill’s committment to his customers was top rate. There are so many things that has helped make his vision our home from the orientation of the house to the detailed trim. Little things that help keep the house cool in summer and warm in winter like orientation so sun doesn’t come in, blown insulation, creative heating/cooling systems, placement of cutoff valves to the aesthetics from high vaulted ceilings, magnificent trim work, and a flowing design that is both efficient and eye pleasing.
Even when items popped up during the breaking period of the house settling, Bill was responsive and the items were corrected. I have enjoyed working with Bill and look forward to many happy years in our home.”
~ Eloy C
“Bill Cotton is nothing short of “perfect”. Building with Cotton Custom Homes was a wonderful experience. I had always dreamed of building a custom home and it was exciting every step of the way. Beyond Bill’s expert craftsmanship, are his honesty, integrity, and strong code of ethics. These aspects of his character contribute to each step of the building process, from the day you commence until the finished product is unveiled. The superior quality of workmanship he expects from himself and his subs produces a beautiful and flawless home. Bill was patient with me as we worked through the design phase, enabling me to have all the features in a home that I desired as well as many I didn’t even know were possible! His ability to hone in on my design style enabled him to make suggestions and recommendations that perfectly suited me. He gave me a gorgeous home that I will be able to enjoy for many years to come.”